Delivery & Returns
We offer fast delivery throughout Europe. We deliver within 7 business days with UPS and DHL. You can choose whether you want your package delivered to your door or collected from your nearest post office.
Returns & Return Policy
We offer all customers a money-back guarantee and free returns within 30 days. The products that you return must be in sellable condition and original packaging. If you want to return an item, send us an email at [email protected]
We at Buddy have strong faith in our feed and we believe in honesty. That's why we offer a taste guarantee on all recipes. If your dog doesn’t like the food, the taste guarantee can be used at the first order.
To use our taste guarantee, at least 80% of the contents must be left in the packaging and the feed must be returned within 30 days from the day you received the delivery. To use your taste guarantee, email us at [email protected]. For more information, see our terms and conditions.